Welcome to the Help Desk

24-hour access to answers to your questions... Don't know where to look? Use the search feature at the top right or try a QUICKLINK!

News & Alerts

Tips

• Back up your files!
• Make sure to run Symantec Anti-Virus software with the most up-to-date virus definitions. You can get the absolute latest virus definition updates from the Symantec web site. Download the -x86.exe file.
• Clean up your hard drive by deleting old files and uninstalling applications you no longer need to use. This saves space and the laptop might boot faster.
• Don't open attachments or follow links without verifying that the sender meant to send them to you.
• Configure your computer to run as a general user, not as an administrator.
• Configure your mail client not to preview attachments or display images.
• Install the Microsoft updates that come out monthly.
• Run/update Microsoft's anti-spyware software available at www.microsoft.com.
• Students: You can apply for a Resnet static IP address and firewall change (for running a web server) on-line.
• Writing your thesis? Templates are available for LaTeX and Word.