I am deleting messages, but I'm still over quota.

Some email clients (e.g., Outlook) do not remove deleted messags from the IMAP server. Instead the messages are marked to be ``Deleted". They may be displayed greyed out, or with a line through the message entry.

To actually delete the messages, the folder must be "purged" or "expunged" or "compressed." How this is done varies from client to client, so read the documentation. If the client offers an Auto-Purge/Expunge/Compress option, you may want to enable it.

You can also use the windows program IMAPSize which offers an Expunge option, as well as attachment saving/removing, and auto-archive operations.

Webmail offers an auto-purge/expunge option.

Last modified: April 11, 2007