How can I stop my own e-mail from being blocked as spam?

If you have been issued an RCS account, use that account to send email.

Email sent via a client configured to use SMTP-AUTH will actually bypass our spam-scanning system for delivery to local inboxes. Note that if the email is being forwarded off-campus from here, it will be scanned as it leaves our server.

RESPITE gives a bonus to all email sent from RPI-hosted machines. These are machines whose IP address starts with 128.113 or 128.213. This includes all dynamic addresses as well as office and dormitory machines, lab machines, and so on.

If you are off-campus, send email through mail.rpi.edu while using the VPN (Virtual Private Network). The VPN causes your off-campus machine to appear to be on-campus, applying the local anti-spam bonus, and allowing you to relay email through mail.rpi.edu

Other options include using Webmail when off (or on) campus. Or, Outlook Web Access, for Exchange accounts.

Please note that the anti-spam bonus applies to machines, not email addresses. It is not sufficient to configure your email client to use your RPI email address. The machine must be local, or using the VPN.

Last modified: March 22, 2013