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New Eudora IMAP Configuration

Eudora is a commercial email program which also comes in a reduced function free version. This documentation covers Eudora 7. (Qualcomm and Mozilla foundation recently announced a agreement under which Eudora will be released as open source software. At this writing, however, Eudora is only available from Qualcomm in pay, adware, and reduced functionality non-advertisement versions.)

If you are new to Eudora you must create an IMAP account. If you have been using Eudora with POP3 you need to convert the account to IMAP see: Converting Eudora from POP3 to IMAP.

General information about migrating from POP3 to IMAP is on the helpdesk page under: Migrating to IMAP. You should read that before migrating.

Configuring Eudora for a New IMAP Account

First download and install the latest version of Eudora from the Eudora web page: http://www.eudora.com/ Once Eudora is installed, follow these instructions:

  1. Start Eudora. If you have purchased the full commercial version of Eudora enter the license code. You will then see the Welcome to Eudora popup window:

    screenshot

    Click "Next >".

  2. In the ``Account Settings'' window the "Create a brand new email account" radio button should be selected:

    screenshot

    Click "Next >".

  3. In the ``Personal Information'' window enter your full name:

    screenshot

    And, click "Next >".

  4. In the ``Email Address'' window enter your RPI email address:

    screenshot

    Your RPI email address is your RCSid followed by @rpi.edu. Click "Next >".

  5. In the ``User Name'' window ensure your RCSid is entered:

    screenshot

    Your RCS id is the portion the left of the @-sign in your email address. Click "Next >".

  6. In the ``Incoming Email Server'' window enter the email server mail.rpi.edu, and check the IMAP radio button:

    screenshot

    Click "Next >".

  7. Do not enter anything in the ``IMAP Location Prefix'' window:

    screenshot

    The RPI IMAP server does not use an location prefix. Click "Next >".

  8. In the ``Outgoing Email Server'' window ensure mail.rpi.edu is entered, and the ``Allow authentication'' checkbox is unchecked:

    screenshot

    Click "Next >".

  9. In the ``Success!'' window:

    screenshot

    Click "Finish".

  10. Enter your RCS password in the ``Enter Password'' window:

    screenshot

    And, click "OK". Eudora will start fetching email from mail.rpi.edu.

  11. A ``Server SSL Certificate Rejected'' window may pop up:

    screenshot

    This is because Entrust is not in the root certificate list for Eudora. Click "Yes" to accept the certificate. The IMAP server uses SSL to encrypt the connection between your client and mail.rpi.edu.

    If at this point you get an error saying the connection to mail.rpi.edu was lost it was most likely problem with encryption. Encryption does not always work with older versions of Eudora. If this happens follow the instructions in Converting Eudora from POP3 to IMAP, only set the encryption to "never" in step 3.

  12. If you see an ``Important Notice'' about Eudora's Junk mail plug-in being disabled:

    screenshot

    Click "OK" to continue. For spam filtering, we recommend Respite which blocks email before it gets to the IMAP server (where it will count against your email quota).

  13. You will now see a fresh, new, account page:

    screenshot

  14. Finally, by default, Eudora will wait 20 seconds before performing background actions. For POP3 this is tolerable, but for IMAP it is excruciating. Go to the "Tools/Options..." menu, and scroll down to ``Background Tools'':

    screenshot

    Change the "Wait for" value from 20 to 0.

Eudora is now configured to use IMAP. There are some configuration settings you may want to change, depending on if you are on a fast or slow network. There are also extra steps you will need to setup a Trash folder, and make purging deleted messages easier. These are explained in: Suggested IMAP configuration settings for Eudora.

Viewing IMAP Email in Eudora

On the left side of Eudora is the folder list. The last folder is called ``<Dominant>'', and is your IMAP account (and dominate Email account in Eudora parlance. Right click on this account, and select ``Refresh Mailbox List'':

screenshot

After a short delay Eudora will get the folder list from the IMAP server, and display it under the now opened ``<Dominant>'' account:

screenshot

That's it! You can now open an mailbox by double clicking on it:

screenshot

Eudora will download the minimum headers it needs to display the message index. When you select a message, it will download the full message from the IMAP server. But, the message resides on the server and will be there regardless of how you read it (Eudora/Webmail/other) unless you delete it from the server.

Last modified: April 13, 2007
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